Jira Integration Framework

Powerful Jira integration built natively on ServiceNow.

The extensibility of the Jira platform can create challenges when integrating data & process between Jira and ServiceNow. Yansa Lab’s Jira Integration solution makes this extensibility an advantage, easily tailoring your integration to match your unique needs.

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The Problem

Durable Jira ↔︎ ServiceNow integrations are difficult to build & expensive to maintain.

Multiple Integration Use Cases

Due to the customizable nature of Jira and its use by multiple teams, there is no one-size-fits-all use case that fulfills the needs of integrated flows between Jira and ServiceNow.

Multiple Combinations of Workflows

Each Jira project & issue type can have different record schemas, form rules, and status workflow paths, making integration flows complicated and hard to maintain.

Hardcoded Flows are Difficult to Manage

Creating robust and flexible Jira integrations requires a large number of paths hard coded in a flow, making it static and expensive to maintain.

The Solution

Yansa Lab's Jira Integration Framework provides a lower cost solution that grows with your needs.

Making ServiceNow and Jira interactions seamless.
Multiple Integration Points

Handles integrations to multiple tables in ServiceNow with varying processes and goals.

Diverse Deployment Options

Supports cloud and on-premise Jira instances, with settings and configurations specific to each instance, project, and issue type.

Maximum Configurability

Offers connections, rules engines, and mapping configurations for any integration use case, reducing brittle, hard-coded flows.

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Use Cases

Jira & ServiceNow Coexistence

Create bi-directional or uni-directional integrations between Jira and ServiceNow where some teams work in Jira and others in ServiceNow.  

Jira Migration

Perform one-time, trigger-based, or scheduled migrations of data from Jira to ServiceNow (or vice-versa).

Multiple workflows

Support multiple workflows with some Jira projects integrating with one part of ServiceNow while other projects or issue types integrate with other areas of ServiceNow.  

What our users say

“Yansa has made our company's transition from Jira to ServiceNow seamless. All teams are staying in sync regardless of the platform they are using. New features have been quickly added to support unique requirements.”

Jeffrey Heitman
DRW Holdings

"Yansa Labs has helped us build a solution that integrates ServiceNow and Jira. The team at Yansa Labs is very professional and responsive. They ask all the appropriate questions when gathering requirements. The solution helped bridge the processes with other teams within the company who are primarily working with Jira, and avoided the need for these members to work on 2 tools on a daily basis."

Jacky Leung
KUBRA

Unleash the full potential of your Jira & ServiceNow integration with Yansa Lab’s Jira Integration Framework.

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