ServiceNow & Okta are complementary solutions without a flexible, robust integration.
Manually translating ServiceNow requests to Okta operations is inefficient and error-prone.
Most Okta operations occur when a user dials into the helpdesk. This is labor intensive, inefficient, and a poor user experience.
Manual operations aren’t always documented. Access is granted and never removed, opening security gaps & orphaned license expense.
Okta Orchestrator provides Catalog Items and extra features to ensure Okta operations are governed, auditable, and automated.
ServiceNow Catalog Items are included for most popular Okta operations, providing a simple, trackable way for users to self-serve for things like password resets, application requests, and more.
Okta Orchestrator periodically recertifies application access and can deactivate users who haven’t logged in for a long while, keeping your environment secure and reducing license spend.
Okta Orchestrator assigns Okta groups and applications based on rules you configure in ServiceNow, ensuring that users in certain departments or locations are automatically granted the access they need.
Provide Okta capabilities directly in your Portal or Employee Service Center, making it easy for users to find and request.
Automatically assign access to users based on their role, location, etc. Automatically adjust access when a user’s position changes.
Control runaway license costs by recertifying user access periodically. Deactivate accounts when they are no longer used.
