Service Portal & Employee Service Center are the crucial point-of-interaction for end users, but they don’t offer everything you need.
Out-of-the-box widgets are limited in capability and configurability.
Customizing requires development expertise and builds technical debt.
Cobbling together components for a Portal results in a bad user experience.
YDS is a toolbox of widgets, components, and applications providing a unified experience unique to your needs and branding.
YDS contains more than 30 configurable widgets beyond ServiceNow’s baseline offering.
YDS offers consistent styling but is configurable for your organization’s unique brand.
YDS takes the guesswork out of implementation with our docsite, a central place to test widgets before deployment.
Missing key functionality in your Employee Service Center? Augment ServiceNow’s baseline offering with YDS capabilities.
Different departments have different needs. The scope and configurability of YDS widgets makes it easy to tailor a Portal without custom code.
During the Covid-19 outbreak, YDS customers quickly deployed support sites to help nurses efficiently administrate vaccines to employees.
“We needed a relatively quick Service Portal deployment without a lot of Service Portal experience... the Yansa Design System has provided a lot of pre-made resources that are easily customized within your instance. In addition to that, some of the items provided with YDS just make life easier (Managed Wells, enhanced Catalog Items, etc). YDS has certainly made our SP Go-Live and redesign go so much smoother. I should also mention that working with the Yansa team has been wonderful. They are incredibly responsive to any feedback and have been on top of any issues that we've found.”
